Product manager

About AMS-IX

Established in the early 1990s, AMS-IX (Amsterdam Internet Exchange) is a neutral, non-profit and independent Internet Exchange based in Amsterdam, the Netherlands. Internet traffic at AMS-IX has a peak of 5.5 Terabits per second (Tbps) and it interconnects more than 900 IP networks, making it the world’s largest Internet Exchange.

The AMS-IX platform provides IP interconnection and peering services of a guaranteed high quality for all types of IP traffic, irrespective whether this is traditional data, Voice over IP, mobile Internet traffic or video. By means of peering, these networks can provide their end users (both consumers as well as companies) with stable, fast and cost-efficient Internet services.

AMS-IX also manages the world’s first mobile peering points: the Global Roaming Exchange (GRX), the Mobile Data Exchange (MDX) and the Internetwork Packet Exchange (IPX) interconnection points. Furthermore, AMS-IX also manages three additional Internet Exchanges abroad: AMS-IX Hong Kong, AMS-IX India and AMS-IX Caribbean in Curaçao. AMS-IX’s subsidiary company AMS-IX USA Inc. manages AMS-IX Bay Area, AMS-IX Chicago and AMS-IX New York in the United States of America.

Job description

As Product Manager within the commercial department, you are a central hub of the company for a lot of critical information about products, market, competitors, customers, prospects, key industry analysts, and many other constituencies. You are jointly responsible for the product lifecycle and the turnover, reporting to the Chief Commercial Officer.

In this position, you are the markets and products expert of AMS-IX. In addition, you evaluate existing services & partnerships and you initiate new products, services and partnerships. You work closely with Int. Sales, Marketing, Regulatory Affairs and Customer Services. As a spider in the web, you’re the linking pin between all stakeholders, both internal (Commercial, Technical and Finance dep.) and external (market developments).

Key responsibilities

  • Owner of our product & services portfolio;
  • Translate the company strategy into concrete Products and Services;
  • Steer our products and services development in the right direction;
  • Product roadmap and product life cycle management 
  • Ensure products are within optimal price margins and up to specifications;
  • Product positioning and outbound messaging;
  • Conduct customer feedback and enabling (pre-production, beta software);
  • Identify, define and launch new products to market;
  • Determine feasibility and business-case;
  • Monitor the competition and gather the voice of the customers;
  • Manage relations with existing and new strategic partners;
  • Be active in our community (e.g. participate in industry events) but don’t forget to look at other markets.


  • Master’s degree or experience in an equal position within the world of Internet connectivity (e.g. in Telco, ISP, Carrier, Large Content Player and/or Data Centre environment);
  • You have experience in previous Product Management roles;
  • You have experience with building, executing and managing a detailed Product Roadmap and in product lifecycle management;
  • You have experience with ownership of products and services;
  • Numerate and financially literate – able to build business cases and evaluate commercial priorities;
  • Able to analyse complex data to pull out trends and create glide paths;
  • You have experience working at the interface where Commerce, Technology and Finance meet;
  • You have a good understanding of how the internet works; 
  • You are open-minded, eager to learn, able to work in a small team of highly skilled professionals, and can handle pressure;
  • You are a team player but are able to work independently;
  • You are assertive, proactive, enthusiast and driven;
  • You are willing to travel internationally;
  • You have good communication skills; you are fluent in English (both spoken and written);
  • Speaking and/or understanding at least basic Dutch is a plus.

Our Offer

We offer a competitive salary and secondary conditions. The AMS-IX team is informal but professional and customer-focused. The offices are nicely located in the heart of Amsterdam. 

Interested? Submit your CV and application letter by email.