This privacy statement was last updated on 16th May 2024 (version: 1.0)

When you visit our Website, your privacy and the protection of your personal data is of great importance to Amsterdam Internet Exchange B.V. (hereinafter: “AMS-IX”). We therefore adhere to the General Data Protection Regulation (GDPR).

During the processing of your personal data, we conform to the requirements of the applicable data protection legislation. This means we:

• Clearly specify our purposes before we process personal data, by using this privacy and cookie statement;
• Limit our collection of personal data to only the personal data needed for legitimate purposes;
• First ask for explicit permission to process your personal data in cases where your permission is required;
• Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
• Respect your right to inspect, correct or delete your personal data held by us.

Contact

When you contact us by email or through our contact form, or contact us in any other way, you respond to our offer to contact us (performance of the contract). For this purpose, we process the following personal data:

• Name
• E-mail address
• Phone number
• Any information that you enter as the title and content of a message

We store your data for as long as necessary for this contact request or for a maximum of 2 year after we last had contact with you, so that we can better handle your future contact requests.

Newsletter

If you want to stay informed about new services, you can subscribe to the AMS-IX newsletter, which we will mail monthly at most. In the newsletter you can read news, tips, and information about our products and services. We only register your e-mail address and only send the newsletter with your permission. We will keep your e-mail address until you unsubscribe from the AMS-IX Website newsletter. In every newsletter you receive, it is possible to unsubscribe via a link in the mail.

AMS-IX LinkedIn Lead Generation Campaigns

AMS-IX will process your personal data based on your consent to in order to help you download AMS-IX marketing material and, if applicable, to contact you about AMS-IX products and services. When you click on the link on your LinkedIn page to download AMS-IX marketing materials, LinkedIn processes your personal data based on the LinkedIn Privacy policy.

When submitting the form, you connect to AMS-IX LinkedIn page. By clicking the submit button, you agree to share your personal data with AMS-IX. Then you can use the downloading link to receive AMS-IX marketing materials.

Once you contacted AMS-IX by submitting the form and consented to share your information, we receive your personal data from LinkedIn. We process your personal data such as your first name and your last name, your work email address, your job title, country and company name, to fulfil your request to download the AMS-IX marketing material and to contact you, based on your consent. You can consent to the processing of your personal data by AMS-IX via the opt-in buttons provided for each of these purposes on the LinkedIn Lead Gen Form: to receive a specific AMS-IX marketing material (e.g., an eBook, a white paper), to receive marketing communications from AMS-IX, via email. If you consent to be contacted by AMS-IX for marketing purposes, we will store your data for 18 months in order to contact you. If you prefer not sharing your data, do not submit the form.

You can withdraw your consent at any time, by pressing the unsubscribe button in the email you received from AMS-IX. For more information about how we process your personal data, please refer to the sections below of the Privacy policy.

The AMS-IX Website will only share your information with third parties if this is permitted on the basis of current legislation. Specifically for the purpose of the sale of the products via the AMS-IX Website, we will share your information with our Partner. We may provide your personal data to third parties, including but not limited to our partner, because:

• We have engaged them to process certain data;
• That is necessary to execute the agreement with you;
• You give consent to do so;
• We have a legitimate interest to do so;
• We are required by law to do so (for example, if the police so require in the event of a suspicion of a crime).

The parties that process personal data on our or your behalf are:

• IT suppliers and service providers
• Payment providers
• Cookie service providers
• Transport providers
• Marketing companies

The AMS-IX Website can transfer your personal data to countries outside the European Economic Area (EEA). This transfer takes place when handling your booking or taking care of your trip or because our group companies, partners or service providers provide their services from those countries. The AMS-IX Website provides for appropriate safeguards to protect your privacy if necessary. This means, for example, that the AMS-IX Website uses model contract provisions approved by the European Commission to make agreements about how to handle your personal data.

AMS-IX Website takes appropriate technical and organizational measures with regard to the processing of personal data, against loss or against any form of unlawful processing (such as unauthorized access, encroachment, alteration or provision of personal data).

We use third party cookies and our own cookies on our websites. Cookies are information files that can be automatically stored on or read from the visitor's device when he visits a website (such as a PC, tablet or smartphone). This is done through the web browser on the device:

• Enable functionalities of the website (technical or functional cookies).
• Analyze the use of the website and improve the website based on this information (analytical cookies).
• To show you personalized advertisements (marketing cookies).

These cookies collect the following data from you:

• IP address
• Cookie-ID
• Website and click behavior
• Referer URL

When you visit our website for the first time, we display a message with an explanation about cookies. We hereby request, as far as we are required, your consent to the use of cookies.

We can use the following cookies:

• DoubleClick (Advertising cookies)
• LinkedIn Ads (Advertising cookies)
• Google Analytics (Analytical cookies)
• LinkedIn Analytics (Analytical cookies)
• GoogleTag Manager (Essential cookies)

Disabling of cookies

You can set your browser to only accept cookies if you agree. For more information, consult the manual of your web browser. Please note: many websites do not work optimally if all cookies are disabled.

Removal of cookies

Most cookies have an expiration date. This means that they will automatically expire after a certain period and no longer register any data concerning your visit of the website. Another option is to remove the cookies manually before the expiration data. In order to do this, consult the instruction manual of your browser.

You can always contact us if you have any questions regarding your personal data. Besides that, you have to the following rights regarding your personal data:

• Right of access: you have the right to see what kind of personal data we processed about you;
• Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;
• Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;
• Right to be forgotten: you can file a request with us to remove any personal data we processed of you.
• Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
• Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data;
• Right to revoke your consent, when we process your data with your consent.

If you exercise any of the rights mentioned above, we will ask to identify yourself. To do so, we will request certain to ensure that you are the person to whom the personal data belongs.

We will usually comply with your request within 30 days. However, this period may be extended for reasons related to the specific privacy rights or the complexity of the request. If we extend this period, we will inform you of this in a timely manner.

If you want to exercise one of your rights, you can make this known by emailing us at info@ams-ix.net. You can also contact us via the contact details at the bottom of this page.

If our services change, we adjust our privacy and cookie statement. Therefore, we advise you to consult this privacy and cookie statement regularly for the most up-to-date information.

If you think that we are not helping you in the right way or if you are unhappy about the way in which we process your personal data, you have the right to lodge a complaint at the authority. For the Netherlands, this is the Autoriteit Persoonsgegevens.

If you have any questions about our privacy and cookie statement or about your rights, you can always contact us via the details below:

Name and address:

AMS-IX B.V.
Frederiksplein 42
1017 XN Amsterdam,
The Netherlands.

Email address : info@ams-ix.net
Phone number : +31 20 305 89 99.
Chamber of Commerce number : 34128666