How to Connect

To join AMS-IX, follow the below steps and you can be connected within a day.

You can either connect directly and handle all these steps yourself, or you can connect via one of our Partners who will take care of the application, colocation and connection for you.

  • You must be a recognised legal entity
  • You must have an ASN assigned by a Local or Regional Internet Registry: RIPE-NCC, APNIC, LACNIC, ARIN
  • You must have the intention to and be willing to sign an AMS-IX Connection Agreement.
  • You must have an agreement with the chosen AMS-IX colocation or IP-transport provider.
  • AMS-IX offers a choice of multiple data centres providing colocation services, where access devices to our infrastructure are located. We have carefully selected these to reflect neutrality of the Exchange and to provide you with the variety of choices.  They are all carrier neutral and independent of AMS-IX itself.
  • Take a look at AMS-IX colocations for more information on the process, colocations and their contact details.
  • Please note that before enabling your port and as a part of the application process, we will check with the chosen colocation if you or your partner/ carrier have an agreement with them.

After submitting the form, you can place an order for a port:

  • You will be given access to My.AMS-IX portal; if needed, to reset the password go to: forgot password
  • Log in to our customer portal and order your desired port under ‘Connections’ tab

Depending on whether you would like to become AMS-IX Member or Customer, you will be asked to sign the relevant Connection Agreement.

As a Member, you will be asked to read and accept the Articles of Association as well, as you will be entitled to vote on policy issues and are expected to attend AMS-IX General Meetings (held twice a year).

Please note that your application for AMS-IX Member has to be approved by AMS-IX Management. Please allow us 1-2 working days for this step to be completed.

After finishing the application process, the following will take place:

  • The Connection Agreement and relevant documents will be sent to the CCP electronically (contract’s signer indicated in the application) primarily via DocuSign. If you prefer to receive a .pdf version (and/or hard copy) of the document, please let us know.
  • Upon receipt of the signed Connection Agreement, we will proceed with the assignment of your port(-s) directly, or on the envisioned assignment date (as indicated in the application). If you would like to make any changes—please request it by contacting Customer Service team at:
  • Once your port has been assigned, an email with the demarcation points will be sent to the TCP (Technical Contact Person) by AMS-IX NOC team. It will include: your port’s details, IP addresses and instructions on how to activate your port.
  • We will create login account(-s) to My AMS-IX portal and add designated contacts to the mailing lists.

Initially your port will be placed in Quarantine VLAN. You will be able then to physically install/ configure your router and other equipment at the chosen housing location(-s):

  • Please inform your housing location and request finalizing the cabling and verification of the Layer 1 connectivity
  • Once completed, please contact AMS-IX NOC during the office hours (09:00-17:00 CET) via email or phone +31 20 514 17 17, quoting your ‘project number’, and ask to bring the interface into the appropriate production LAN.

After testing the connection with our NOC team, your port now is live!

  • You are invited to set up peering with AMS-IX on AS1200—for more information please see: Peering AS1200. 
  • You can also decide to peer with the route servers on AS6777; please see AMS-IX Route servers for more details. 
  • To setup peering with other AMS-IX connected parties, please visit our list of connected networks, where you will find their peering policies or contact details.

Please note that the port’s price will be invoiced periodically (as indicated in the Connection Agreement). We will start invoicing you on the production date (port’s activation date), and maximally 30 days after the port’s assignment.

For technical details regarding your AMS-IX connection, please go to Specifications and Descriptions page.

For pricing, please visit Pricing page.

If you have any other questions, please contact our Customer Service team at: