AMS-IX offers high quality services over a technologically advanced and resilient platform supported by a professional and efficient organisation. In practice this means we are offering carrier grade service levels. All our members/customers receive the same high level of service based on the quality parameters in the Quality Statement. These parameters have been defined by the need to comply with the high quality profile expectations of our members.
AMS-IX also offers the option to extend the regular 1GE and 10GE port service with a high-end professional Service Level Agreement.
Download all the details of the SLA: SLA document
A tailored SLA is included on Inter-IPX connections to AMS-IX.
See for further details on the relevant KPIs the AMS-IX Inter-IPX SLA.